WayForums › WayForward Original Games › Shantae: Half-Genie Hero › Switch – Upgrade to Ultimate Edition?
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May 4, 2018 at 11:12 pm #14748
I own all the dlc and the game on the switch and was a ps4 backer. You should have a free upgrade to the ultimate edition for those of us that supported you in the kickstarter and paid fuil price for both the game and dlc on the switch having to miss out on the switch costumes and color swaps is not fair. Yes i know you gave me a steam code for ultimate but thats not my platform of choice for this game.
May 7, 2018 at 4:18 pm #14750Unfortunately we have no upgrade to announce at this time. The Ultimate Edition is a separate game sku from the original game and is not a DLC or Upgrade.
Because the Ultimate Edition was not a part of the original rewards for backers, the Steam code is a gift and is not connected to your preferred system.
May 7, 2018 at 4:51 pm #14751So those of us that purchased the original game and all the DLC on consoles have no way of getting the Tinker bat DLC or any of the other stuff without completely rebuying the game. I find that distasteful. It definitely puts me off ever doing another Kickstarter with you guys or purchasing your games when they’re first released if it all.
May 9, 2018 at 11:23 pm #14760I bought Shantae: Half Genie Hero on the Nintendo switch eshop for 15.99. When I tried to launch the game recently, I was asked if I wanted to be forwarded to the Nintendo eshop for purchasing the DLC. The DLC are listed at 8.99GBP, 7.19GBP and 7.19GBP, a total of 23.37GBP extra. Re-purchasing the Ultimate edition is 21.89GBP. Even if someone chooses to buy all of the DLC, they will be missing the Tinkerbat Transformation, Blue Shantae and Classic Risky costumes? So basically the people that bought your game when it first came out are being punished, by making them pay more and still not getting the complete package. Or they are forced to repurchase the game in the form of the Ultimate edition. Am I missing something here? This isn’t really a good marketing strategy in my opinion and certainly not fair to the people that supported you from the beginning. Ultimate Edition being a separate SKU is not a good enough excuse in my opinion. You could just offer the DLC at a reduced price or offer the Enchanced Edition for free to the people that have the original game and all of the DLCs. When I bought NBA Playgrounds from Mad Dog Games, their enhanced edition was also a separate SKU. Mad Dog gave the enhanced edition for free to the people that had the original game. That is what a company that respects their customers would do. I was planning to also buy a physical version of your game as I am a collector, but now I am not so sure. Please correct me if I got something wrong here.
May 15, 2018 at 8:59 pm #14764You nailed it great reply now hopefully wayforward listens
May 16, 2018 at 12:20 pm #14765We’re forwarded your feedback internally. I can’t speak as to whether your suggestions/concerns will be addressed further in the future, but your feedback has definitely been noted!
May 16, 2018 at 3:28 pm #14766For me the big issue here is the dlc costumes and colors that you can only get with the ultimate edition. If I had a way to get that extra dlc i would have been happy. Ultimate really should not have been a separate sku it should have been a bundle of the existing content
May 22, 2018 at 9:24 pm #14768Any update on a way for those of us who supported the game and all its paid dlc a way to get extra stuff in the ultimate edition?
May 23, 2018 at 6:13 pm #14770We have no update at this time. If there is an update in the future, we will be sure to let everyone know via social media.
We can’t speak as to whether your suggestions/concerns will be addressed further in the future, but I said previously your feedback has definitely been noted.
June 17, 2018 at 12:15 pm #14782I would have expected the company to have a solution by now I am very disappointed. I am almost ready to ask Nintendo for a refund.
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