This topic contains 182 replies, has 74 voices, and was last updated by  Voldi-WF 10 months, 3 weeks ago.

  • Author
  • #9669


    I know there is already a few topics for this, but we wanted to make one definiative topic just for bug reports only.

    If you are having a problem with your demo please let us know your issue. If it’s a display bug we’ll need your dxDiag info for your processor, memory, graphics card and graphics memory. If you are on a laptop, please let us know your graphics card dedicated memory as well.

    Thank you and happy gaming!



    Do you still want the dxdiag info if it’s a mechanical bug, not a display bug? Or, do you only want display bugs posted in here?



    All bugs are fine here. I should specify. Thank you.



    I’ll repost the bug-comments I made earlier, to make them easy to find.

    • I was experiencing some lag in the mermaid level earlier, but just now I didn’t notice it so much. I’m not sure if that’s because I reduced the resolution, or because I updated my graphics drivers.
    • Control glitch in the barrel level – sometimes Shantae moves left without any input from the keyboard. It occurs most often around the point where the first crocodile appears, but I’ve noticed it at other moments too (usually when there’s a barrel right behind her).
    • Another possible control glitch in the barrel level – sometimes Shantae seemed to stop in midair even though the right key was still pressed. I haven’t experienced it today though, so there’s a chance I imagined it.
    • And last but not least, the text in the box explaining how to transform doesn’t fit. See the screenshots.

    Text overflow in waterfalls

    Text overflow in desert

    I guess some of these might count as display bugs, so I’ll post the dxdiag specs here for you too. I’m not quite sure which information is important, and could post the entire output if you really wanted (just reluctant to post it publicly since I’m not sure what some of it means and whether it should be considered sensitive).

       Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654)
               Language: English (Regional Setting: English)
    System Manufacturer: INTEL_
              Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
                 Memory: 8192MB RAM
    Available OS Memory: 7992MB RAM
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
              Card name: NVIDIA GeForce GT 610 
           Manufacturer: NVIDIA
              Chip type: GeForce GT 610
               DAC type: Integrated RAMDAC
         Display Memory: 4048 MB
       Dedicated Memory: 2000 MB
          Shared Memory: 2047 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: ASUS PA238QR
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HD15


    As mentioned in one of the other posts, I’ve discovered a few things:

    The full-health idle animation loops imperfectly, you can see where the loop restarts after a few seconds.

    In the second demo level (the desert), if you kill an enemy on top of one of the movable blocks and it drops a gem/heart, if you move the block underneath the gem/heart without collecting it, it will appear to float instead of falling to the ground.

    That’s all I’ve noticed for now, having tons of fun playing with the demo!



    Well, there’s no reason why game shouldn’t look good even on most castrated of computers that can barely run the game
    so here’s what I experienced while I was testing the game out using my GF’s computer.

    Starting screen’s graphics glitches out real bad with this set of components.
    Glitching also happens with dancing sequence and there are few other animation related bugs.

    Windows XP
    Nvidia GT210
    Intel Core 2 Duo CPU E8400 @ 3.00Ghz, 2.99Ghz
    2Ghz DDR2 RAM

    Oh, and here’s one that happened when I was using my own computer.
    During desert storms, if heart is caught by a storm it just slides sideways and won’t drop down.



    Wait this game can run on xp? Mind=blown.



    OS: Windows 7 Home Premium
    Service Pack 1

    Processor: Intel Core i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz

    Memory: 4096MB RAM

    Gaphics Card: NVIDIA GeForce GTX 550 Ti

    Graphics Memory (Dedicated Video Memory): 2048 MB

    Here’re those pics again:

    Here we can see a visual glitch where a Mermaid Level plant is clipping into some of the architecture.enter image description here

    Here’s another visual glitch, this time it’s sand clipping into a foreground rock-formation.enter image description here



    Forgot to bring this over too:

    In the options menu there’s potential for a problem with control configuration. To see what would happen, I made Attack and Jump the same button. As predicted, I did both at the same time while playing in the Mermaid level. I was tempted to see what would happen if I assigned Dance as well to the same button as the first two; it moves at least one of the buttons to another assigned action. However, there’s still a problem if Dance and Jump are assigned to the same button. Suppose you change Shantae to Monkey form by holding down the Jump button causing Shantae to jump then land and transform. If you attempt to jump with this configuration, you’ll exit your transformation, negating much of the Monkey form’s usefulness. The developers may want to look into this.



    Let me rewrite a crippling bug I found: the demo was not running on one of the two computers I tried it on. Whenever I tried to run it (either by starting it through Steam or directly through the desktop icon), the message “ShantaeHero.exe has stopped working” appeared. Also, the last time I tried, Steam gave me an extra message saying the app was already running (which, by checking the task manager, I confirmed it was not already running). It was a low-end computer, sure, but I’ve read reports of people being able to start the game on low-end computers, even if it meant dealing with slowdown. Here is the dxdiag:

    OS: Windows 8.1 Pro 64-bit (6.3, build 9600)
    Language: English
    System Manufacturer: To be filled by O.E.M.
    System Model: To be filled by O.E.M.
    BIOS: BIOS date: 11/26/11 ver:4.00
    Processor: Intel(R) Atom(TM) CPU D425 @ 1.80GHz (2CPUs), ~1.8GHz
    Memory: 4096MB RAM
    Page File: 2320MB used, 2469MB available
    DirectX Version: DirectX 11

    (So… yeah… if you can believe it, I’m running a generic Laptop. Yes, they exist)

    As for the other computer, it was a Dell with an Intel i3 and 4GB of RAM, and it didn’t give me any troubles during the demo, so I don’t think you’ll need the dxdiag for that one.



    On any level as soon as I start to move the game freezes but the music still plays I have to force quit out of the .exe pls help I’m dying to play this game



    Apparently this crab can fall through the platform in some very rare cases.

    The third stage also has a strange “pushing” bug, where you get pushed quite a bit to the left. This can easily be triggered by holding down the “go right” button of choice at all times, and it’s absolutely guaranteed to occur if you don’t jump. (And surprisingly enough it’s not related to getting hit by the barrels.)



    Settings are not being saved. I set the volume to 80% and resolution to 1920×1080, but every time I start the game it goes back to 100% volume and 1280×720 resolution.
    This is on Windows 8.1. I don’t remember if I had this problem on Windows 7.



    This is on Windows 8.1. I don’t remember if I had this problem on Windows 7.

    I can confirm that it also happens on Windows 7.




    Now that you two mentioned it. Resolution seems to be stuck to 1280×720 on me as well.
    I didn’t pay any attention at it first since I usually play with that resolution to get that small extra oomph on more demanding games so I was naturally subjected to two big black bars on up and down.

    Nice catch.

You must be logged in to reply to this topic.

Account Login

Enter your username or e-mail and password to login.

Forgot your password?

Register an Account

Sign up now for the good stuff.

Strength indicator

The password should be at least eight characters long and include one or more numbers. To make it stronger, use upper and lower case letters, numbers and symbols like ! " ? $ % ^ & ).

Password Reset (Step 1 of 2)

Enter your username or e-mail to reset your password. For security reasons the password reset link is sent only to the e-mail linked with your account. If you're having trouble resetting your password please contact support.

Password Reset (Step 2 of 2)